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Why Infotel Systems? Local vs. National VoIP

Own data center. On-site setup. Flat billing. 24/7 internet support. 37 years in Richmond. Here's why local beats national every time.

Why Choose Infotel

37 Years of Keeping Richmond Connected

We started in 1988 installing credit card machines and fax machines. Today we run one of Virginia's most reliable VoIP platforms β€” from our own data center, next to Verizon, in the community we serve.

The Infotel Difference

National VoIP providers route your Richmond calls through data centers hundreds of miles away, ship phones in a box, charge hidden fees, and leave you on your own when the internet fails. Infotel does the opposite β€” local data center, on-site installation, flat-rate billing, and 24/7 internet help. We've been doing this in Virginia since Chuck Brodersen started the company in his garage in 1988.

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Our Own RVA Data Center
Located directly adjacent to the Verizon central office on Hermitage Road in Lakeside. This isn't cloud VoIP routed through Atlanta β€” it's local fiber to local infrastructure. The result is the best audio quality and lowest latency available in Virginia.
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We Come to Your Office
Every Infotel installation includes on-site cabling, phone configuration, and staff training by our Richmond-based technicians. We don't hand you a box and a YouTube link. We're there until your system works perfectly and your team knows how to use it.
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Flat-Rate Billing, No Surprises
Our CFO Dorothye (yes, the one with the purse that's also a real phone) ensures the quoted price is the price you pay every month, to the penny. No regulatory fees. No "carrier surcharges." No surprise taxes. What you see is what you pay.
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"Before this company, we used Comcast business directly and received no help on any issues. Infotelsystems saved us a lot of headaches. After switching, all those problems disappeared. The staff were great, very helpful and knowledgeable."

Multi-location Virginia Business
Richmond area client
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"This is by far the best IT infrastructure company we have ever worked with. Outstanding support and the billing is exactly as quoted β€” never a surprise. We've been with them for over 15 years."

Verified Google Review
Richmond, Virginia
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"Great VoIP support from their RVA team. Their own data center means we get audio quality and uptime we never had with our national provider. The transition was seamless."

Transact Capital Partners
Richmond, Virginia
Get Started

Request a Free Consultation

Our Richmond-based team will assess your current communications setup and recommend the most cost-effective solution for your business β€” at no charge.

  • Free on-site assessment (Richmond area)
  • Custom quote within 24 business hours
  • No contracts required to start
  • References from similar Virginia businesses
πŸ“ž 804-266-6600

6008 Hermitage Road Β· Richmond VA 23228

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