Name: Infotel Systems
Address: 6008 Hermitage Road, Richmond, VA, 23228
Telephone: 804-266-6600

Business Text Messaging

Text Your Customers From Your Business Phone Number

Your customers are texting. Meet them where they are — without giving out personal cell numbers. Infotel's business texting solutions let your team text from your official business number.

Quick Answer

Can a Virginia business text customers from its phone number? Yes. Infotel's business texting platform lets your staff send and receive SMS/MMS from your existing business phone number — via a smartphone app, desktop app, or email relay. Includes AI compliance monitoring, group texting, and text blast capabilities. All texts logged and trackable.

📲

Text to Smartphone App

Your business number texts go to a dedicated app on your staff's personal phones. Business and personal texting stay completely separate.

Business number caller ID
iOS and Android supported
Message history logged
Staff can text individually or from shared inbox

📧

Text to Email + Web Text

Incoming texts delivered to your email inbox. Reply via email and it sends as a text. No app required — works from any device.

Text arrives as email
Reply from any email client
Web text portal available
Full message history in email

👥

TextY'All — Secure Group Texting

Secure group texting for internal team communication. Better than group texts — everyone can see the thread, no one shares personal numbers.

Secure group threads
No personal number sharing
Department-based groups
Management visibility

📣

Text Blast Campaigns

Send one message to hundreds of opted-in customers simultaneously. Appointment reminders, promotions, service alerts — compliant and trackable.

Mass SMS to customer lists
Opt-in/opt-out management
Delivery confirmation
TCPA compliance tools

🤖

AI Text Compliance

AI monitoring ensures your business texting stays compliant with TCPA and carrier regulations. Automatic flagging of non-compliant messages.

TCPA compliance monitoring
Carrier rule enforcement
Opt-out auto-processing
Compliance reporting

📨

Text to Email Relay

A simple relay service for businesses that want customer texts forwarded to email — straightforward, reliable, and easy to set up.

Instant text-to-email delivery
No app needed
Works with any email system
Low monthly cost

Get Started

Request a Free Consultation

Our Richmond-based team will assess your current communications setup and recommend the most cost-effective solution for your business — at no charge.

Free on-site assessment (Richmond area)
Custom quote within 24 business hours
No contracts required to start
References from similar Virginia businesses

📞 804-266-6600

6008 Hermitage Road · Richmond VA 23228

Request a Free Quote