Name: Infotel Systems
Address: 6008 Hermitage Road, Richmond, VA, 23228
Telephone: 804-266-6600

Industries We Serve

Purpose-Built VoIP Solutions for Every Virginia Business Type

Generic VoIP is fine for some businesses. But medical offices, law firms, and service companies have specific needs we've spent decades mastering.

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Medical Office Communications

We serve 100+ medical offices across Virginia with specialized on-call routing, HIPAA-conscious call handling, voicemail transcription to email, and multi-location systems. Our medical clients never worry about call routing at 2am.

On-call physician routing
Call recording for documentation
Voicemail to email transcription
Multi-location unified system
Fax over VoIP (medical-grade reliability)

Get a Medical Office Quote →

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Law Office VoIP

Serving top-50 Virginia law firms with client confidentiality-focused call recording, account code billing, dictation integration, and the call detail records attorneys need. Harman Claytor Corrigan & Wellman has been with us for three phone systems.

Call recording with account codes
Client billing call tracking
Dictation system integration
Encrypted call handling
Receptionist console

Get a Law Firm Quote →

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Service Company Call Centers

HVAC, plumbing, roofing, electricians — your business lives and dies by how well you handle incoming calls. Our AI call analytics helps identify missed calls, analyze why leads don't convert, and train your team to win more jobs.

Call center queue management
AI analytics to capture missed leads
After-hours routing
CRM integration options
Text-to-customer confirmation

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Accounting & Financial Services

Encrypted calls, call detail recording with billing codes, and compliance features for financial services firms. First-party call recording is legal in Virginia and 37 other states — we help you use it to protect your firm.

Encrypted VoIP calls (since 2003)
Billing code call tracking
Call recording for compliance
Credit card PCI-compliant handling

Get a Financial Services Quote →

Government & Defense — Special Experience

We've built systems for the US Navy Norfolk Yards, City of Richmond 911 disaster recovery, and Quantico Marine Base. Ultra-secure, multi-redundant systems with Starlink and cellular backup.

Discuss Your Government Project →

Get Started

Request a Free Consultation

Our Richmond-based team will assess your current communications setup and recommend the most cost-effective solution for your business — at no charge.

Free on-site assessment (Richmond area)
Custom quote within 24 business hours
No contracts required to start
References from similar Virginia businesses

📞 804-266-6600

6008 Hermitage Road · Richmond VA 23228

Request a Free Quote